Our Contact Number, Whatsapp and Chat is monitored by our Customer Care Associate, CCA’s will provide you with all the information related to HouZone, website usage, payments, LogIn issues, Forms, etc. Our CCA’s are not Construction or Design Professionals and hence cannot answer queries related to your House Design or Construction.
When you send us a Private Message, it goes directly to our Design and Construction Professionals team and after reviewing your query, will provide you with a reply that is appropriate for you. It may take some time, we generally reply within 24 hours – 48 hours for simpler queries, but some queries may require more attention and time. Kindly be patient, we will surely reply to each and every query.